Privacy Policy

1. Scope and contact

This policy covers personal information in visits to marcaworld.com, enquiries, onboarding, international company formation, corporate support, trademark applications and consulting. Here, MarcaWorld means Marcaworld Limited. Address: 128 City Road, London, EC1V 2NX, United Kingdom; email: support@marcaworld.com; telephone: +44 7351 452604. If another legal entity participates in the particular service or collection process, its identity and role must be explained separately. The controller determining the purposes and means of each collection is identified; the seller and data controller are not necessarily the same entity.

2. Information involved

Depending on your request, information may include identity, role, contact, correspondence, billing and address details; directors, shareholders and beneficial owners; and identity documents, passports, residence evidence, signatures, authorisations and application documents required for the service. Application results, payment references, refunds and relevant access or security records may also be retained. Company information is covered where it relates to an identifiable person.

3. Sources and minimisation

Sources include you, your authorised representative, professionals or suppliers involved in the case, relevant registers and your communication or payment channel. You must be entitled to share another person's documents; our transparency duties remain. Do not send passports or extensive financial records with an initial enquiry. Identity documents are requested only as necessary for the selected application through the designated secure channel.

4. Enquiries and services

Contact details support enquiries, quotations and appointments; application information supports agreements, document preparation, submissions and case tracking. Under UK GDPR, or EU GDPR where applicable, processing necessary for a contract with you personally relies on contractual necessity or pre-contractual steps you request. Company representatives' and owners' information is assessed separately against legitimate interests in case administration or legal obligations directly applicable to us.

5. Other grounds

Accounting, tax and authority requests rely on directly applicable legal duties. Necessary and proportionate security, fraud prevention and legal-claim management may rely on legitimate interests. Marketing and optional tracking requiring consent depend on separate choices. Contractual processing does not authorise unrelated marketing. The separate Turkish Personal Data Notice explains processing within the scope of Law No. 6698.

6. Documents and account support

Application support does not guarantee a bank's approval or mean MarcaWorld operates your account. Direct submission to the institution is preferred where available. Do not send passwords, one-time codes, card security codes or unnecessary account transactions. If special-category information becomes necessary, its purpose, scope and additional legal condition must be explained before collection.

7. Payments

The institution identified at checkout may process information for payment, verification, fraud and disputes under its own rules. If you choose a card payment through Stripe, Stripe's own privacy policy also applies. MarcaWorld uses order details, transaction references, amounts, currency, status and refunds for service and financial administration. Where Wise Business is actually and eligibly used solely to receive and reconcile our own revenue, this is a separate process and does not mean opening the customer's account or holding their funds in escrow.

8. Recipients and roles

Necessary application information may be shared with company, tax or trademark authorities, notaries, authorised lawyers or trademark representatives, accountants and local suppliers. Hosting, communication, document-management and support providers may process information on our instructions. Public authorities, banks, payment institutions and independent professionals may be separate controllers for their own purposes. Sharing is limited by purpose and necessity.

9. International transfers

Sending documents to overseas authorities or allowing a separate overseas supplier to access a case may involve a transfer. Applicable rules require assessment of adequacy, appropriate contractual safeguards or a narrowly applicable exception; an order does not automatically legalise every transfer. Contact us for destination countries, recipient categories, safeguards or an appropriately redacted copy of an applicable safeguard.

10. Retention and protection

Enquiries are retained for necessary follow-up, case files for service delivery and protection of applications or rights, and financial records for directly applicable statutory periods. Only necessary records may be retained for disputes. Deletion, destruction or anonymisation applies when no lawful reason remains. Access and sharing measures reflect the information involved; absolute internet security cannot be guaranteed.

11. Rights and objections

Applicable rights may include access, correction, deletion, restriction, portability and objection. You may object to legitimate-interest processing for reasons relating to your situation and to direct marketing without a reason. Consent can be withdrawn at any time without affecting earlier lawful processing. Email support@marcaworld.com. Identity and scope are verified proportionately and requests answered within the applicable period; retention duties and others' rights may affect the outcome.

12. Complaints and changes

You may complain to the UK's ICO (ico.org.uk), the competent authority where EU GDPR applies, or Türkiye's Authority under its applicable procedures. Missing mandatory application information may prevent service delivery; declining optional choices does not remove basic access to information. Payment institutions explain their own automated risk decisions. If MarcaWorld uses decisions with significant automated effects, separate information must be provided. Material changes are communicated before implementation.